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GENERAL
TERMS AND CONDITIONS

Find here:

  • Terms of Sale

  • Additional provisions for assignments

  • Privacy Policy

📘 Terms and conditions of sale - The Spirit of Amsterdam Festival

Table of contents

  1. Introduction

  2. Passe Partout 2024

  3. Passe Partout for Life and After Life

  4. General Terms of Sale Festival

  5. Purchase of passe partout and receipt of The Spirit necklace

  6. Refund Terms

  7. Tickets

  8. Accessibility and Inclusiveness

  9. Environmental impact

  10. Loss or Theft

  11. Privacy and Data Protection

  12. Portability

  13. Contact information

  14. Final provisions festival & public events

1. Introduction

Buying a passe partout for The Spirit of Amsterdam Festival supports the organization and realization of this unique cultural event. Proceeds from sales go entirely to the creators and to provide free access to the vulnerable. With your purchase you contribute to the realization of a connecting and unique festival in the houses of worship of Amsterdam.

2. Passe Partout 2024

  • Proceeds: 100% to the creators and free admission for the vulnerable.

  • Admission: Access to all events during the three-day weekend of The Spirit of Amsterdam 2024.

  • Reminder: A beautiful silver necklace (limited edition) as a keepsake and admission ticket.

  • Exclusivity: Access to the exclusive opening event on November 21, 2024 at the Dominicus Church, where VIPs are vulnerable Amsterdammers.

3. Passe Partout for Life and After Life

  • Duration & Access: Lifetime access to all events of The Spirit of Amsterdam.

  • Transferability: Can be bequeathed to a loved one or someone of your choice. Transfer must be requested in writing to the organization at: info@thespiritof.amsterdam

  • Proceeds: 100% to programming and free admission for the vulnerable.

  • Reminder: A beautiful gold necklace (limited edition) as a memento and admission ticket.

  • Exclusivity: Access to the exclusive opening event on Nov. 21, 2024 at Dominican Church, where VIPs are vulnerable.

4. General Conditions of Sale Festival

  • Crowdfunding Support:
    The purchase of a passe partout is part of a crowdfunding campaign and makes the festival possible.
    Your contribution is essential to making the festival a reality and supporting the creators and vulnerable in society.

5. Purchase of passe partout and receipt of The Spirit necklace.

  • When purchasing a passe partout, the buyer receives a silver chain

  • with the purchase of a passe partout for life, the buyer receives a 14-carat gold chain

  • the necklace is not returnable or redeemable for cash

  • For damages or other defects, The Spirit of Amsterdam is not responsible and not liable.

6. Refund Terms

  • In case of cancellation of the festival due to severe weather, social threat, war or disease, there will be no refund.

  • Since this is a donation, in no case will the money be refunded. In case of a complete cancellation of the 2024 edition, the funds will be used for the 2025 edition.

7. Tickets

  • The silver and gold necklaces serve as tickets to the festival. For each event, the holder of a passe partout will always have to register first. Instructions for this will be shared in due course.

  • At the door, you may always be asked for proof of purchase for verification of entry.

  • The necklaces can only be used as tickets during the festival period.

8. Accessibility and Inclusiveness.

  • The festival ensures that as many venues as possible are accessible to people with different needs and disabilities. Check the website to see how this is arranged for each event.

  • Special provisions are made to facilitate the participation of vulnerable groups.

9. Environmental impact

  • The festival is committed to sustainability and minimizes its environmental impact by adopting eco-friendly practices.

  • Visitors are encouraged to use public transportation and recycling facilities.

10. Loss or Theft

  • In case of loss or theft of the chains, the owner should immediately report it to us at info@thespiritof.amsterdam

  • There will be a procedure for obtaining replacement tickets, if necessary.

11. Privacy and Data Protection

  • Personal data of buyers is protected and used only in accordance with the AVG legislation.

  • More information can be found in our privacy policy.

12. Portability

  • The Passe Partout for Life and After Life can be transferred to a loved one or someone of your choice. This can be done once.

  • The transfer must be confirmed in writing at info@thespiritof.amsterdam

13. Contact information

For questions, concerns or more information, please contact info@thespiritof.amsterdam

14. Final provisions festival & public events.

By purchasing a passe partout, you agree to these terms and conditions.
The terms and conditions are designed to ensure the smooth and fair running of the festival and provide maximum support for cultural creators and vulnerable visitors.
We thank you for your support and commitment to The Spirit of Amsterdam. Together we are making a difference for a more connected and inspired Amsterdam.

📗 Additional provisions for assignments

Table of contents

  1. Applicability

  2. Assignment confirmation

  3. Changes by client

  4. Authorship & creation

  5. Development and consulting costs

  6. Client responsibilities

  7. Cancellation by client

  8. Use of materials (image, text, sound)

  9. Liability

  10. Cooperation with third parties

  11. Other provisions

1. Applicability

These provisions apply to assignments in which The Spirit of Amsterdam performs work commissioned by external parties, such as governments, cultural institutions, funds or companies. They supplement the general terms and conditions of The Spirit of Amsterdam.

The provisions apply to, among others:

  • event development and execution

  • (co-)production of film, video or audio

  • concept development, editing and creation

  • consulting or development projects

2. Confirmation of order

Each order will be confirmed in writing by email or quotation. Verbal commitments or intentions are not binding.

3. Changes by client

Changes in content, schedule, location or assignment scope may have financial and/or production implications. These will be re-budgeted by mutual agreement.

Changes made less than 2 weeks before execution may result in additional costs, especially for already scheduled use of people, technology or location.

4. Authorship & creation

All creative proposals, concepts and developed formats remain the intellectual property of The Spirit unless otherwise agreed in writing. Reuse, adaptation or external exploitation is permitted only with written permission.

In joint development (co-creation), how rights and use will be divided upfront.

5. Development and consulting costs

In assignments with a development or consulting phase (e.g., concept development, research phase or editing) applies:

  • The hours and efforts in this phase are always billed, even if the project execution later fails.

  • Deployment of outside resources (such as writers, researchers or artists) is coordinated and recorded in a timely manner.

6. Client responsibilities

The principal is responsible for:

  • Providing timely content input and necessary contacts

  • communication with concerned speakers or institutions outside The Spirit

  • Assistance with permits, technical checks or site coordination (at events)

7. Cancellation by client

  • Cancellation up to 4 weeks before execution: 50% of the order value will be invoiced.

  • Cancellation within 4 weeks before execution: minimum 75%, depending on already incurred costs and obligations.

  • For development and consulting projects, hours already incurred or external costs will always be charged.

8. Use of materials (image, text, sound).

If (photo) video, audio or text is produced during an assignment, rights and use will be coordinated on a project-by-project basis.

The Spirit retains the right to non-exclusive use of its own work for promotional purposes.
Clients may use material for agreed-upon purposes; other uses require permission.

9. Liability

The Spirit shall be liable for damages demonstrably resulting from intent or gross negligence, up to the amount of the assignment.
Indirect, consequential or third party damages are excluded from this liability.

10. Cooperation with third parties

If outside parties are involved through the client (think technology, venue, media), The Spirit is not responsible for their contractual obligations or performance.
However, we do carefully coordinate scheduling and execution, by mutual agreement.

11. Other provisions

The Spirit is insured for business liability.
E-invoicing is possible; payment terms are 30 days, unless otherwise agreed upon.
Quotes are valid for 90 days from date, unless otherwise agreed upon.

📒 Privacy policy - The Spirit of Amsterdam

Table of contents

  1. Introduction

  2. Data Collected

  3. Use of Data

  4. Sharing of Data

  5. Retention Period of Data

  6. Security of Data

  7. Your Rights

  8. Cookies

  9. Changes to the Privacy Policy

  10. Final word

  11. Date of Entry

1. Introduction

The Spirit of Amsterdam Festival values your privacy and the protection of your personal data. In this privacy policy, we explain what data we collect, how we use it, and what rights you have regarding your data.

2. Data Collected.

We collect the following data:

Personal Information:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (for the purchase of tickets)

Use of the Website:

  • IP address

  • Browser data

  • Pages visited and time spent on the site

Communication details:

  • Information you provide us when filling out forms, participating in surveys or contacting our customer service department.

3. Use of Data

We use your information for the following purposes:

Ticket Sales and Event Management:

  • Processing your ticket purchases and providing you with access to our events.

Communication:

  • Sending confirmation emails, newsletters and information about our events.

  • Answering your questions and requests.

Improving our Services:

  • Analyze the use of our website in order to improve and adapt it to the needs of our users.

Security:

  • Protect our website and services from fraud and abuse.

4. Sharing of Data

We do not share your information with third parties except in the following cases:

Service providers:
We work with trusted partners who help us perform our services, such as payment processors and IT service providers. These parties only have access to the data needed to perform their tasks and are required to protect it.

Legal Requirements:
We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation or to protect our rights.

5. Retention Period of Data.

We do not retain your personal information longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

6. Security of Data.

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure and alteration.

7. Your Rights

You have the following rights regarding your personal information:

  • Inspection: You have the right to know what data we hold about you.

  • Correction: You have the right to have inaccurate or incomplete data corrected.

  • Deletion: You may request that we delete your information unless we are required by law to retain it.

  • Objection: You may object to the processing of your data.

  • Portability: You have the right to receive your data in a structured, common and machine-readable format.

8. Cookies

The legal basis for processing personal data in this context is Art. 6c AVG and Art. 6, paragraph 1f AVG. Our legitimate interest is the management of the cookies and similar technologies used and the corresponding consents.

Providing personal data is neither contractually required nor necessary for the conclusion of a contract. You are not required to provide the personal data. If you do not provide the personal data, we cannot manage your consents.

9. Changes to the Privacy Policy.

We may change this privacy policy from time to time. Any changes will be posted on this page. We encourage you to periodically review our privacy policy to stay informed about how we are protecting your information.

10. Final word

We thank you for your trust in The Spirit of Amsterdam. We are committed to protecting your privacy and keeping your information secure.

11. Date of Effective Date

January 1, 2024