General terms and conditions for The Spirit of Amsterdam Festival
- General
These terms and conditions apply to all events organized by The Spirit of Amsterdam. By participating in our events, you agree to these terms and conditions.
- Definitions
- Organization: The Spirit of Amsterdam, the organization that makes the festival possible.
- Event: All activities and events that are part of The Spirit of Amsterdam.
- Participant: Any person participating or involved in the events, including visitors, volunteers, performers and partners.
- Access
- Admission to the events is restricted to those with valid tickets.
- Tickets are personal and non-transferable.
- The organization reserves the right to refuse entry to persons without giving reasons.
- Safety and Behavior
- Participants must comply with the instructions of the organization and security personnel at all times.
- It is forbidden to bring dangerous objects into the event venues.
- Participants who misbehave or endanger others may be removed from the event without the right to a refund.
- Program changes
- The organization reserves the right to change the program, location and times of the events.
- Any changes will be communicated in a timely manner through the official channels of The Spirit of Amsterdam.
- Liability
- The organization is not liable for damage, loss or theft of personal property of participants.
- Participation in the events is at your own risk. The organization is not responsible for any personal injury sustained during the events unless such injury is the result of intentional or gross negligence on the part of the organization.
- Photo and Movie Shooting
- Photo and film recordings may be made during the events. By participating, participants give permission for the use of their image in promotional materials of The Spirit of Amsterdam without claiming any compensation.
- Privacy
- The organization processes personal data in accordance with the General Data Protection Regulation (AVG). Personal data is only used for the execution of the events and is not shared with third parties without consent.
- Complaints
- Complaints about the events can be submitted in writing to the organization at info@thespiritof.amsterdam.
- The organization strives to address complaints within 14 days and provide appropriate resolution.
- Governing Law and Disputes
- These general terms and conditions are governed by Dutch law.
- Disputes arising from these general conditions will be submitted to the competent court in Amsterdam.
- Contact details
- The Spirit of Amsterdam
- E-mail: info@thespiritof.amsterdam
- Website: www.thespiritof.amsterdam
- Intellectual Property
- All intellectual property rights related to the content and design of the events belong to the organization or its licensors. Copying, distributing or using material for commercial purposes without written permission from the organization is prohibited.
- Force majeure
- The organization is not liable for any delay or failure in the performance of its obligations if it is the result of force majeure. Force majeure means any circumstance beyond the control of the organization, preventing the fulfillment of obligations in whole or in part.
- Accessibility
- The organization strives to make events accessible to all visitors, including people with disabilities. If you need special accommodations, please contact the organization in advance.
- Drugs and Alcohol
- The use of drugs is strictly prohibited at all event venues. The consumption of alcohol is permitted only in designated areas. The organization reserves the right to deny entry or remove participants who are under the influence and misbehave from the event.
- House Rules
- Participants must abide by the event venues' house rules. These house rules are available on site and are considered part of these terms and conditions.
By participating in the events of The Spirit of Amsterdam, you accept these terms and conditions. We wish you an inspiring and safe experience during the festival.
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Terms and conditions of sale The Spirit of Amsterdam Festival Passe Partout
Introduction Buying a passe partout for The Spirit of Amsterdam Festival supports the organization and realization of this unique cultural event. All proceeds from sales go entirely to the creators and to provide free access to the vulnerable. With your purchase you contribute to the realization of a connecting and unique festival in the houses of worship of Amsterdam.
1. Passe Partout 2024
- Proceeds: 100% to creators and free access for the vulnerable.
- Admission: Access to all events during the three-day weekend of The Spirit of Amsterdam 2024.
- Remembrance: A beautiful silver necklace (limited edition) as a keepsake and admission ticket.
- Exclusivity: Access to the exclusive opening event on November 21, 2024 at the Dominicus Church, where VIPs are vulnerable Amsterdammers.
2. Passe Partout for Life and After Life
- Duration & Access: Lifetime access to all events of The Spirit of Amsterdam.
- Portability: Can be bequeathed to a loved one or someone of your choice. Transfer must be requested in writing to the organization at: info@thespiritof.amsterdam
- Proceeds: 100% to programming and free access for the vulnerable.
- Remembrance: A beautiful gold necklace (limited edition) as a keepsake and admission ticket.
- Exclusivity: Access to the exclusive opening event on Nov. 21, 2024 at Dominican Church, where VIPs are vulnerable.
General Conditions of Sale
- Crowdfunding Support:
- Purchasing a passe partout is part of a crowdfunding campaign and makes the festival possible.
- Your contribution is essential to making the festival a reality and supporting the creators and vulnerable in society.
- Purchase of passe partout and receipt of The Spirit necklace
- When purchasing a passe partout, the buyer receives a silver chain
- with the purchase of a passe partout for life, the buyer receives a 14-carat gold chain
- the necklace is not returnable or redeemable for cash
- For damages or other defects, The Spirit of Amsterdam is not responsible and not liable.
- Refund Terms:
- In case of cancellation of the festival due to severe weather, social threat, war or disease, there will be no refund.
- Since this is a donation, in no case will the money be refunded. In case of a complete cancellation of the 2024 edition, the funds will be used for the 2025 edition.
- Admission tickets:
- The silver and gold necklaces serve as tickets to the festival. For each event, the holder of a passe partout will always have to register first. Instructions for this will be shared in due course.
- At the door, you may always be asked for proof of purchase for verification of entry.
- The necklaces can only be used as tickets during the festival period.
- Accessibility and Inclusiveness:
- The festival ensures that as many venues as possible are accessible to people with different needs and disabilities. Check the website to see how this is arranged for each event.
- Special provisions are made to facilitate the participation of vulnerable groups.
- Environmental impact:
- The festival is committed to sustainability and minimizes its environmental impact by adopting eco-friendly practices.
- Visitors are encouraged to use public transportation and recycling facilities.
- Loss or Theft:
- In case of loss or theft of the chains, the owner should immediately report it to us at info@thespiritof.amsterdam
- There will be a procedure for obtaining replacement tickets, if necessary.
- Privacy and Data Protection:
- Personal data of buyers is protected and used only in accordance with the AVG legislation.
- More information can be found in our privacy policy.
- Portability:
- The Passe Partout for Life and After Life can be transferred to a loved one or someone of your choice. This can be done once.
- The transfer must be confirmed in writing at info@thespiritof.amsterdam
- Contact information:
- For questions, concerns or more information, please contact info@thespiritof.amsterdam
Final Provisions
- By purchasing a passe partout, you agree to these terms and conditions.
- The conditions are designed to ensure the smooth and fair running of the festival and provide maximum support to cultural creators and vulnerable visitors.
We thank you for your support and commitment to The Spirit of Amsterdam. Together, we are making a difference for a more connected and inspired Amsterdam.
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Privacy Policy The Spirit of Amsterdam
Introduction The Spirit of Amsterdam Festival values your privacy and the protection of your personal data. In this privacy policy we explain what data we collect, how we use it, and what rights you have regarding your data.
1. Data Collected.
We collect the following data:
- Personal Information:
- Name
- Address
- Email address
- Phone number
- Payment information (for the purchase of tickets)
- Use of the Website:
- IP address
- Browser data
- Pages visited and time spent on the site
- Communication details:
- Information you provide us when filling out forms, participating in surveys or contacting our customer service department.
2. Use of Data
We use your information for the following purposes:
- Ticket Sales and Event Management:
- Processing your ticket purchases and providing you with access to our events.
- Communication:
Sending confirmation emails, newsletters and information about our events.- Answering your questions and requests.
- Improving our Services:
- Analyze the use of our website in order to improve and adapt it to the needs of our users.
- Security:
- Protect our website and services from fraud and abuse.
3. Sharing of Data
We do not share your information with third parties except in the following cases:
- Service providers:
- We work with trusted partners who help us perform our services, such as payment processors and IT service providers. These parties only have access to the data needed to perform their tasks and are required to protect it.
- Legal Requirements:
- We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation or to protect our rights.
4. Retention period of Data.
We do not retain your personal information longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
5. Security of Data.
We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure and alteration.
6. Your Rights
You have the following rights regarding your personal information:
- Inspection: You have the right to know what data we hold about you.
- Correction: You have the right to have inaccurate or incomplete data corrected.
- Deletion: You may request that we delete your information unless we are required by law to retain it.
- Objection: You may object to the processing of your data.
- Portability: You have the right to receive your data in a structured, common and machine-readable format.
7. Contact information
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
- E-mail: [info@spiritofamsterdam.nl]
- Phone: [+31 20 123 4567]
8. Cookies
The legal basis for processing personal data in this context is Art. 6c AVG and Art. 6, paragraph 1f AVG. Our legitimate interest is the management of the cookies and similar technologies used and the corresponding consents.
Providing personal data is neither contractually required nor necessary for the conclusion of a contract. You are not required to provide the personal data. If you do not provide the personal data, we cannot manage your consents.
9. Changes to the Privacy Policy.
We may change this privacy policy from time to time. Any changes will be posted on this page. We encourage you to periodically review our privacy policy to stay informed about how we are protecting your information.
Final word
We thank you for your trust in The Spirit of Amsterdam Festival. We are committed to protecting your privacy and keeping your information secure.
Effective Date: [January 1, 2024]
